Returns & Exchanges

We want you to be 100% happy with your new Oodie. If you aren't completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Visit the Returns Portal

  Head to our online returns center and enter your order number and email address to begin the process.

• 2.
  Select Your Items

  Choose the specific items you wish to return or exchange and select the reason for your request from the dropdown menu.

• 3.
  Print and Pack

  Download your prepaid shipping label, securely pack your Oodie in its original packaging, and attach the label to the outside of the parcel.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized shipping location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.