Frequently Asked Questions
Everything you need to know about staying cozy.
What is an Oodie and what is it made of?
The Oodie is a super soft, one-size-fits-most oversized wearable blanket. It is crafted with a buttery-soft sherpa fleece interior and a plush flannel fleece exterior to ensure maximum warmth and comfort.
How do I wash my Oodie?
To keep your Oodie fluffy, we recommend a gentle cold machine wash using mild detergents. Avoid tumble drying, ironing, or dry cleaning to preserve the quality of the fleece fibers.
What is your return policy?
We offer a 30-day free return policy. If you aren't 100% satisfied with your order, you can return it for a full refund or exchange, provided the item is in its original condition and packaging.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.
Do you offer a warranty on your products?
Yes, all our products come with a 6-month warranty against manufacturing defects. If you experience any issues with stitching or fabric quality, please contact our support team with photos of the fault.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and 'Buy Now, Pay Later' options like Afterpay and Klarna for your convenience.